In spite of the fact that the hosting service provided by the different companies is nearly the same, every provider has got a personalized platform with its own tweaks and ways to complete certain tasks. In this case, an information-stuffed knowledge base would be truly helpful both for persons with no previous experience and for technically knowledgeable individuals who will at some point discover how specific tasks are executed, but will waste some time meanwhile. The purpose of such a knowledge base is to help make the hosting service fast and simple to use, saving users time and efforts. The consequence is more gratified clients, as they can quickly find the information they wish, and considerably less work for the client service staff representatives, because usually most of the enquiries and difficulties that clients have got are already enumerated in the knowledge base. On the condition that the articles themselves are written well and cover more topics, you’ll be able to learn more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Cloud Web Hosting

All Linux cloud web hosting packages that we offer feature a comprehensive knowledge base where you can find all you need to know with regards to your web hosting account. Irrespective of whether you aim to set up a brand new database, to redirect a domain name using an .htaccess config file or to create an email account on your PC or cell phone, you can just check our step-by-step help articles and all the information that you require will be there. When you visit a particular section of your Hepsia Control Panel, you can see articles that are dedicated to the functions that can be accessed through it. If you want to check the entire article archive and get informed about all the features that Hepsia is offering, or only to read generic information about the hosting service, you can explore the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our utmost to cover any complication that you might chance upon, but in case you don’t find the info that you desire, you can always get in touch with us, as our client support team members are available to you night and day.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve compiled an extensive knowledge base for all our present and potential clients, so if you purchase a semi-dedicated server plan from our company, you’ll be able to find any info that you require at any moment. We’ve got a large number of educative articles, which will help you better understand what’s happening in your semi-dedicated server account – "What’s PHP?" and "What are file permissions?" are just two instances. Our detailed guides will help you do anything you like – extract an archive, import a database, forward a domain name, etc. Also, we’ve also got troubleshooting guidelines, which will enable you to discover what precipitates a given problem and the viable solutions for it. In case you cannot send emails or your domain name returns a 500 Internal Server Error message, for example, you can check our knowledge base and fix the issue momentarily. The articles can be accessed through any section of the Control Panel, as well as through the all-inclusive Help section.