1 hour ticket response
We are devoted to offering a rapid and accurate solution to every ticket submitted by a user. Our professional help desk staff members will review your question and will offer you the best option. We offer a 1–hour response time guarantee for all helpdesk tickets. Actually, the average client support ticket response time has proven to be 20 minutes.
A First–Rate Help Desk Service
Each member of our client care team has several years of experience in the Linux cloud web hosting packages sector and almost all of them have worked for us for at least 5 years. They all are prepared to respond to all your requests in the most proficient way possible.
A User–Friendly Help Center Section
To help you find a quick suggestion on how you can use a particular feature, we have implemented a very intuitive Help section in our Control Panel. You can browse through a big collection of web hosting account administration articles and website administration articles, take a look at the F.A.Q. section or watch our educational video tutorials.