Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Solution Warranty

  • Our group of professionals will try their best to reply to your service enquiries in up to 1 hour. If, however, the difficulty you have experienced calls for the assistance of the Administrators’ =Department,= we’ll forward the ticket to the technician on shift and will post a reply to notify you.

  • Top quality support service

  • Top–class Client Assist Service

  • We will be online for you 24x7 to provide you with guidance and technical support and to assist you with any trouble that you could possibly come across while you are taking care of your virtual server. We can easily aid you with all installed in advance software packages, like your Operating System, server admin panel (dependent upon the VPS type) and the Control Panel designed solely by us.

  • Intuitive help center

  • An Informative Help Section

  • In the Control Panel that is offered cost–free with the virtual server, you can easily find an instructive Help section, incorporating all that you should have knowledge of when taking care of your sites and software. We have introduced a wide array of how to reports and video courses that demonstrate the general site administration duties in an easy–to–understand form.